Frequently Asked Questions

How close are you to the Giant Forest and General Sherman?


A: We are a minute drive to the entrance to Sequoia National Park. From there, you will follow the road for about 45 minutes inside the park, climbing in elevation to reach the Giant Forest and General Sherman, the world's largest tree! Also check out the adjacent Congress Trail (a flat 2-mile/3-km loop) to see an array of other giant Sequoia trees.
(By the way, General Sherman is still growing and every year it adds enough wood to make another 60-foot/18-meter-tall tree! )




What should I know about your policies?


A: Here are the most important things we think you should know: Check-in begins at 3:00 pm and check-out ends at 11:00 am at our office located at 46000 Sierra Drive. Our office closes at 8:00 pm but if you need to check in late, please just let us know and we will make arrangements for you to pick up your key regardless of your arrival time. We also strive to accommodate earlier check-ins or later check-outs if possible but unfortunately we cannot guarantee availability. The base rate for rooms at Buckeye Tree Lodge is for up to 2 people per room except for River House, where the base rate is for up to 4 people. Each additional person age 3 years or older will incur an additional charge of $15 per night after the base rate. We also recognize that pets are an important part of many families and for this reason we allow up to 2 pets per room per night. The pet MUST be kennel trained and kept in the kennel when left alone in the room although we highly discourage leaving the pets alone. Also, because our rooms require additional cleaning after pets stay with us, we charge a cleaning fee of $20 per pet per night. All of our reservations have a one week cancellation policy. If you fail to timely cancel the reservation for any reason whatsoever, you will be charged the full amount of your stay unless we can re-book your room at the same rate. For this reason, we recommend that you purchase travel insurance. All of our rooms are NON-SMOKING but you may smoke outside if you properly dispose of your ends and you are careful not to allow smoke to drift toward your room or any other room. Smoking in rooms or cabins will incur a $250 fee. Lastly, our quiet hours begin at 10:00 pm. Thank you for helping to maintain our peaceful and family friendly environment by following our policies!




What's the difference between Buckeye Tree Lodge and Sequoia Village Inn?


A: Ahh, great question. Both properties share ownership and check-in for both properties is located at the Buckeye Tree Lodge office. As shown below, the Sequoia Village Inn is directly across the street from the Buckeye and includes cabin style housing, including private decks or patios overlooking the mountains. The Sequoia Village Inn also has larger maximum capacities (so you can fit more friends or family together in one place.) All the Buckeye Tree Lodge rooms have both views of the river and back door access to shared riverfront sitting areas. Buckeye rooms are also more of a hotel room style and include a complimentary breakfast basket. Note that we are working towards merging both properties and rebranding to the Buckeye Tree Lodge & Cabins!




Do you have a pool?


A: Do we ever! The Buckeye Tree Lodge has a beautiful pool built right into the local granite (it is NOT heated) and a pool across the street at the end of the row of cabins. Pool towels are available at the front desk (please don't use the room towels!) Depending on the time of year, you may also choose to {carefully!} dip your toes in the river. (All swimming is at your own risk.)




Are you pet friendly?


A: We do welcome all your furry friends! We are pet friendly in all cabins and first floor rooms for an additional cleaning fee of $20 per pet per night*. There is a maximum of 2 pets allowed per room or cabin. You must stay with your pet at all times and if you need to leave them in the room they MUST be kennel/crate trained and kept in the kennel/crate when you are out. We thank you in advance for cleaning up after your pets and disposing properly into the dumpster located by the office. Please note, however, that Sequoia National Park does not allow your furry friends to get out of the car inside the park. You can read more about the park's policy here. *The Riverhouse & Falcon cabin pet fee is $40 per pet per night.




Do you have cell-phone reception?


A: AT&T is the only local provider with intermittent cell phone reception in the area of Three Rivers. Many phones can work utilizing wi-fi calling by altering your phone settings. All Buckeye Tree Lodge rooms are equipped with VOIP phones that will enable you to call anywhere in the U.S. for free. Cabins do not have phones but have access to a landline at the edge of the cabin parking lot. Alternatively, feel free to enjoy the opportunity to break from your devices for a few days and explore nature 'pre-internet style' by borrowing one of our board games or DVD's, or just spending all of your time playing outside!




Do you have mats or cots?


A: Unfortunately our max room capacities are firm based on room size and careful consumption of our local natural resources and do not allow for the addition of cots.




What should I bring?


A: There are a few essentials that make for a more enjoyable Sequoia getaway, and your needs will vary depending on how adventurous you would like to be when you’re here. Whenever you are on a road trip through the great outdoors it’s a good idea to carry plenty of drinking water and snacks, and keep that gas tank topped off for those long stretches of scenic roads.

  • Park admission or your Park pass if you already have one. Visit the National Park Service site for the most current information on entrance fees and Park passes.
  • Carrying a map is a good idea since satellite navigation systems don’t always get it right.
  • Layered clothing, a bathing suit, sunscreen, hat and sunglasses.
  • Camera and binoculars.
  • Headlamp or small flashlight for finding your way at night. Paths around the property are dimly lit to allow guests to find their way while still enjoying the breathtaking starry skies. Some guests are more comfortable with the addition of a headlamp or flashlight.
Visiting in the winter? Make sure you have a look at Winter Driving Information page, as the park sometimes requires chains in the winter. Don't worry! There are many places to rent chains in Three Rivers.




How close are you to Kings Canyon National Park?


We are about 1.5 hrs to the entrance of Kings Canyon but about 2.5 hrs from the bottom of the canyon although the drive is park of the trip!




How have your processes changed with COVID-19?


At the Buckeye Tree Lodge & Cabins we are fortunate to have exterior entrances to all our rooms and cabins. We are also in nature with plenty of fresh air to go around! The only interior public area at the lodge is our lobby/office which is closed out to the public until further notice. We have also implemented a contactless checkin and checkout process that you will hear more about closer to your arrival date. In terms of cleaning, we continue to do our deep cleanings with anti-bacterial cleaners in all our rooms and cabins. We have added extra focus on high touch areas such as remote controls, door knobs, light switches, etc. All our laundry is done high heat to further reduce any risks. Lastly, our pools remain open per CDC guidelines. We just ask our guests to respect each other's space and provide a safe 6 feet of social distancing while lounging around the pools. We also are fortunate to have 2 pools and the river which gives everyone options too! We understand this is a tricky time and we are confident that you can come enjoy your stay with us without any worries. Our focus on the well being and satisfaction of our guests remains our top priority!




Is there fishing at the lodge?


There are plenty of fishing options at and around the lodge. Your success rate will vary based on the season as the river will go from raging in the spring time to very calm in the late summer and fall. The main native fish species in the area are rainbow trout. In addition to that, there are some california sucker fish and smallmouth bass. In order to fish in our backyard and aroudn the area, you will need a CA fishing license and respect the local catch and release laws. We are updating our inventory but will be renting our fishing rods and tackle in the near future so feel free to ask us about it or bring your own!




What should we do in the park?


Please enjoy our local employee driven itinerary suggestions HERE.




What options do you have in the area for food?


Please refer to our updated list of food options HERE.





Our Address:
46000 Sierra Drive
Three Rivers, CA 93271
Call or email now to book!
(559) 561-5900
office@buckeyetreelodge.com
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